Recertification in Meritas
Posted Mar. 27th 2013
Abbott Nicholson, P.C. Earns Recertification in Meritas, a Global Alliance of Business Law Firms
Affiliation offers clients convenient access to legal expertise around the globe
DETROIT, MI – March 27, 2013 – Abbott Nicholson, P.C., a Detroit-based law firm, today announced that it has been awarded recertification in Meritas, a global alliance of business law firms. Abbott Nicholson, P.C. joined Meritas in 1990, and as a condition of its membership, is required to successfully complete recertification every three years.
Meritas is the only law firm alliance with an established and comprehensive means of monitoring and enhancing the quality of its member firms—a process that saves clients time in validating law firm credentials and experience. Meritas membership is selective and by invitation only. Firms are regularly assessed and recertified for the breadth of their practice expertise and client satisfaction. The organization’s extensive due diligence process ensures that only firms meeting the tenets of Meritas’ Quality Assurance Program are allowed to maintain membership. Firm performance and quality feedback are reflected in a Satisfaction
Index score, which is made available online.
“We are proud of our firm’s achievements, and look forward to continuing our relationship with Meritas,” said William D. Gilbride, Jr., President and CEO at Abbott Nicholson, P.C. “Meritas’ Quality Assurance Program is not just valuable for our clients seeking legal expertise around the world, it also provides us with a framework to consistently monitor and address the quality of our services.”
The recertification process includes exacting self-assessment, peer review by other law firms and client
feedback. It examines such factors as timeliness and quality of a firm’s client service, professional conduct
and adherence to Meritas policies including acknowledgement of Meritas firm or client correspondence
within 24 hours.
“Businesses trust the Meritas alliance of law firms for top-tier quality, convenience, consistency and value,”
said Tanna Moore, CEO of Meritas. “Abbott Nicholson, P.C has demonstrated its commitment to world-class
client service, and as such, has successfully earned its recertification in Meritas.”
For more information about Abbott Nicholson, P.C’s capabilities and the benefits of its membership in Meritas,
visit www.abbottnicholson.com or call +1 (313) 566-2500.
About Abbott Nicholson, P.C.
Abbott Nicholson, P.C. was founded in 1977, and currently operates with 22 lawyers and 12 support staff.
The firm has distinguished itself among the best within the fields of business law, franchise law and dispute
resolution, and its auto dealership and OEM supplier practices are nationally recognized.
With a talented and experienced group of attorneys in Southeast Michigan, and the resources of a global
network of affiliate law firms to draw upon, Abbott Nicholson is a business law firm that is intensely focused
on our clients’ success. Rather than fixating on your legal problems, we focus on the legal, business and
financial solutions that will take you where you want to go. We are known as, “manufacturers of solutions.”
Founded in 1990, Meritas is a non-profit global alliance of independent, full-service business law firms located
in more than 70 countries. Headquartered in Minneapolis, Minnesota, Meritas has 172 member firms that employ
almost 7,000 lawyers worldwide. Meritas’ goal is to connect business owners and in-house counsel with expert
worldwide legal counsel that offer local insight, local rates and world-class client service. Meritas membership
is by invitation only, and members must adhere to rigorous service standards to maintain membership. To find a
Meritas law firm, or for more information, visit www.meritas.org or call +1 (612) 339-8680.